Tool News - ShopBot has Eyes

ShopBot Tools is now shipping a Logitech webcam with every ShopBot CNC system.  The webcams will serve as a component of ShopBot’s new Eyes-On Technical Support System, allowing technicians to troubleshoot electronic and mechanical components and to assist with machine and accessory setup.  Any ShopBot owner or operator with webcam capabilities is eligible to participate in Eyes-On Tech Support.  There is no charge for this benefit. 

The webcams will also become part of ShopBot’s two-way remote training program, which is currently in development.  Two-way training is presently being tested and will consist of live-streamed ShopBot Basic Training and two-way chat for question and answer sessions.  Two-way training classes are expected to begin in spring 2010.  Prices for two-way training are to be determined.

More information is available here.